Version 1.1, Effective: 14/09/2024

1. Who we are
We are thetechspert Ltd trading as “Office Outfitters”. Our full company details are at the end of this document.

2. Scope
These terms apply to purchases made via our site/app. Separate terms cover site/app use. Save a copy as we don’t file individual transaction records. Terms are available in English.

3. Definitions
“Consumer” refers to individuals buying for personal, non-commercial use. “Service” means our website or app.

4. Who can buy
Purchases intended to infringe our intellectual property or rights are prohibited. If you act on behalf of a business, you must have authority.

5. Changes to these terms
We may update these terms. Check before purchasing as changes apply to future orders.

6. Important Warning
Some goods sold may be dangerous. Ensure goods are installed/used according to manufacturer guidelines, laws, and by qualified individuals.

7. Goods may vary
We strive to display goods accurately, but minor differences (e.g., color, texture) may occur. Natural materials like timber may develop features like cracks, which do not indicate a defect.

8. Accurate information
Ensure the information you provide (e.g., delivery address) is correct. Notify us of changes immediately.

9. How you enter a contract
A contract forms when we send a dispatch email. If goods are unavailable, we’ll notify you, cancel the order, and provide a refund.

10. Payment
Payment is in advance, including VAT where applicable. Delivery charges are shown at checkout. Mispriced items may be cancelled and refunded before dispatch. Contact us promptly to dispute any payment issues.

11. Discount codes
Discount codes apply to new orders, one per customer, and exclude delivery charges. Terms for codes are available at the time of issuance and may be modified without notice.

12. Pricing strategy
Exclusive app pricing is available to registered members. App-only offers cannot be combined with other promotions and are non-transferable. Web users receive standard prices.

13. Delivery
We deliver within the UK, subject to geographical restrictions. Delivery dates are estimates, and delays beyond our control aren’t our responsibility. Missed deliveries or incorrect addresses may incur additional costs.

14. Ownership
Ownership of goods passes upon delivery and full payment. Until then, goods are held on our behalf.

15. Right to cancel (cooling off)
Consumers can cancel orders within 30 days of receipt. This excludes perishable or sealed hygiene products once unsealed.

16. Limitation of liability
We are not liable for unforeseeable losses or those related to business use. Consumers retain their legal rights concerning faulty goods. Non-consumer liability is limited to the price paid.

17. Software
Any included software cannot be reverse-engineered or distributed.

18. Force majeure
We are not responsible for delays or failures due to circumstances beyond our control (e.g., telecommunications failures).

19. Transfer of contract
We may transfer our rights or duties under this agreement, ensuring no prejudice to your rights.

20. Personal information
We handle your data per our Privacy Policy.

21. Governing law
These terms are governed by English law. Consumers benefit from mandatory local law provisions in their country.

22. General
Notices may be sent by email. If part of this agreement is unenforceable, the rest remains in effect. Third parties cannot enforce these terms.

23. Complaints
Please contact us using the details provided below for complaints.

24. Company information
24.1 thetechspert Ltd trading as “Office Outfitters” is a company registered in England. Our registered office is: 1 Dene Royd Court, HX49QW

1. Who we are
1.1 We are thetechspert Ltd trading as “Office Outfitters”. Our company information is at the end of this document.

2. What this is all about
2.1 These are our terms and conditions which apply to use of our Service (explained below). We’ve tried to make them user-friendly. Please read them carefully and save a copy as we don’t file a copy specifically for the transaction with you. They’re available in English only.
2.2 The sale of goods via our Service is subject to separate terms and conditions.
2.3 Where you communicate with us on behalf of a company/organisation, you agree that you have authority to act on its behalf.

3. Some definitions
3.1 Here are some definitions which are used in this document (all capitalised):
● “Consumer” – an individual acting for purposes which are wholly or mainly outside that person’s trade, business, craft or profession.
● “Content” – all information of whatever kind displayed on or sent through our Service.
● “Service” – our website.
● “User” – people or organisations using our Service (whether or not registered with us).

4. How you enter a legal contract with us
4.1 You are bound by these terms if you browse our website.

5. Changing these terms and conditions
5.1 We may change these terms and conditions by giving you at least 14 days’ notice unless a more urgent change is needed to comply with laws or regulations or to deal with an unforeseen and imminent danger. We will notify you by posting the new version on our website and, if the changes are important, by email or SMS. The new terms will apply if you continue using our Service after the effective date.

6. Your right to use our Service
6.1 We grant you a limited personal non-transferable right to use our Service on any applicable device owned or controlled by you subject to these terms and conditions.

7. Behaviour when using our Service
7.1 You agree not to do any of the following in connection with our Service:
● break the law or infringe anyone else’s rights;
● send, store, display or link to unlawful, infringing or otherwise inappropriate Content;
● victimise or harass other people;
● use offensive, obscene, abusive, discriminatory or other inappropriate language or images;
● deceive or mislead anyone;
● send, store, display or link to any Content that includes someone else’s personal information unless that person is 18 years or over and you have obtained their written consent;
● use our Service with a view to competing with us or infringing our rights;
● disrupt our Service, e.g., spam, viruses or phishing;
● interfere with or damage our Service or gain unauthorised access to any part of our system, data, passwords or otherwise;
● intercept or modify communications;
● impose an unreasonable load on our Service;
● deliberately exploit any bugs found within our Service;
● get around any security features including those designed to stop copying of Content; or
● attempt, encourage or assist any of the above.

8. Content
8.1 If you provide Content, you are responsible for it. You agree that you have (and will keep) all rights needed to enable us to use it in accordance with these terms and conditions.
8.2 If you post a review, rating or comment you promise that it is your independent, honest, genuine opinion.
8.3 You acknowledge that any information published or sent on or via our Service by other users is the sole responsibility of the person from whom such Content originated and we are not responsible for it.
8.4 We do not guarantee that any general information or guidance that we may make available on our Service is accurate or up to date. You rely on it at your own risk.
8.5 We are allowed (without telling you) to reject, suspend, alter, remove or delete Content for any reason and to disclose to the police or other relevant authorities or to a complainant any Content or behaviour provided we are legally permitted to do so.

9. Other peoples’ services / advertising / websites
9.1 We may display other peoples’ services, advertising and/or links to other websites. We do not recommend or endorse, nor are we legally responsible for, any of these. You use them at your own risk.
9.2 You agree that you are legally bound by the terms and conditions of any payment providers whose services you use on our Service. We aren’t responsible for what they do or don’t do.

10. If you create an account on our Service
10.1 Unless otherwise specifically stated on our Service, your account is for your personal use only. You must not allow any other person to use your account unless we specifically say otherwise. You agree to take reasonable care to keep your login information confidential and to tell us immediately of any apparent breach of security such as loss or misuse of a password. You are responsible for other people who use your account or identity (unless and to the extent that we are at fault).

11. If our Service doesn’t work properly
11.1 We do not guarantee that the Service will be uninterrupted or error-free. We are entitled, without notice and without liability to suspend the Service for repair, maintenance, improvement or other technical reason.
11.2 You acknowledge that technology is not always secure and you accept the risks inherent in the use of the Internet or other technology for the purpose of the Service.

12. Restrictions on our legal responsibility – very important
12.1 Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraud or fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents, who have the right to enforce this agreement.
12.2 If you are a Consumer, we shall not be liable for any loss or damage where:
● there is no breach of a legal duty owed to you by us;
● such loss or damage was not reasonably foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract);
● (and to the extent that) such loss or damage is your fault, for example by not complying with this agreement; or
● such loss or damage relates to a business of yours.
12.3 If you are a Consumer, you will be responsible to us for any reasonably foreseeable loss or damage we suffer (including claims made by other people) resulting from your breach of this agreement or misuse of our Service.
12.4 The following clauses apply only if you are not a Consumer:
● In no event (including our own negligence) will we be liable for any of the following (even if we have been advised of the possibility of any such losses): economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or special, indirect or consequential losses; or damage to or loss of data.
● You will indemnify us against all claims and liabilities directly or indirectly related to your use of the Service and/or breach of this agreement.
● To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement.

13. Intellectual property rights (e.g., copyright)
13.1 The intellectual property rights in all material used on or in connection with our Service are owned by us or our suppliers, partners or other users. For your personal and internal business use only, you may view such material on your device. You must not otherwise use such material including copying, publishing, selling or altering it or taking extracts from it without our specific prior written consent.
13.2 Just to be clear – you must not collect, scrape, harvest, frame or deep-link to any Content on our Service without our specific prior written consent.
13.3 You must not reverse-engineer or decompile any of our software in any way (except to the extent allowed by applicable law). You must not create or use a modified or derivative version of our software or distribute or sublicense our software to third parties. You must take reasonable steps to ensure that our software is not disclosed to any third party.

14. Your personal information – see our privacy policy
14.1 You agree that we can deal with your personal information in accordance with our Privacy Policy which may change from time to time.

15. Things we can’t control
15.1 We are not liable for failure to perform or delay in performing any obligation under this agreement if the failure or delay is caused by any circumstances beyond our reasonable control including third-party telecommunication failures and epidemics/pandemics.

16. Transferring this contract to someone else
16.1 We may transfer all or part of our rights or duties under this agreement provided we take reasonable steps to ensure that your rights under this agreement are not prejudiced. As this agreement is personal to you, you may not transfer any of your rights or duties under it without our prior written consent.

17. English law and courts
17.1 This contract is under English law and any disputes will be decided only by the courts of the United Kingdom.

18. General but important information
18.1 We may send all notices under this agreement by email to the most recent email address you have given us. You can send notices to our email address shown below. Headings used in this agreement are for information and not binding. If any part of this agreement is ineffective or unenforceable for any reason, the rest of the agreement shall still apply. A delay in exercising or non-exercise of a right is not a waiver of that right. You are not our employee, partner, or agent. We can freely assign or transfer this contract. The Contracts (Rights of Third Parties) Act 1999 does not apply to this contract.

19. Company information
19.1 thetechspert Ltd trading as “Office Outfitters” is a company registered in England. Our registered office is: 1 Dene Royd Court, HX49QW

For more information, contact: support@officeoutfitters.co.uk
Last updated: 14 September 2024